PRICING
Start Small. Add Capability
When The Loop Proves Itself.
Teams running, sales and support off one customer record
Free
Testing the AI agent on one channel before you commit.
per workspace
Start free
100 AI messages / mo- 1 AI Employee
- 1 team seat
- 250 contacts (CRM)
- 1 MB training storage / employee
- Website widget
AI Employees are deleted after 14 days of inactivity.
Starter
Small teams replacing a shared inbox with something that answers.
$470 billed annually
Subscribe- 750 AI messages / mo
- 1 AI Employee
- 2 team seats
- 2,000 contacts (CRM)
- 10 MB training storage / employee
- Website widget
- WhatsApp, Instagram, Messenger
- Gmail / Outlook
Growth
Teams running acquisition, sales and support off one customer record.
$1,430 billed annually
Subscribe- 4,000 AI messages / mo
- 2 AI Employees
- 5 team seats
- 10,000 contacts (CRM)
- 25 MB training storage / employee
- Website widget
- WhatsApp, Instagram, Messenger
- Gmail / Outlook
Scale
High-volume operations that need more agents and seats.
$4,598 billed annually
Subscribe- 15,000 AI messages / mo
- 3 AI Employees
- 10 team seats
- 50,000 contacts (CRM)
- 100 MB training storage / employee
- Website widget
- WhatsApp, Instagram, Messenger
- Gmail / Outlook
Enterprise plansGet custom pricing
If you run high message volume, multiple brands or custom integrations, we will build the plan around it.
Contact salesAdd-ons
Optional purchases layered on top of any paid plan.
Extra messages (auto top-up)
/ 1,000 messages
Added automatically when your remaining messages hit a threshold you set. Top-ups never expire.
- Paid plans
Extra AI Employee
/ mo
Increases your AI Employee limit by 1 per unit.
- Paid plans
Extra team seat
/ mo
Increases your team seat limit by 1 per unit.
- Paid plans
Remove "Powered by Offlo"
/ mo
Hides Offlo branding.
- Starter & Growth · included free on Scale & Enterprise
Knowledge-graph ingest pack
/ MB
Charged on graph-mode ingestion volume. Opt-in per source.
- Plans with knowledge-graph ingestion (Growth and up)
WhatsApp/Meta conversation fees are billed by Meta directly to you — Offlo does not charge them.
Compare plans
Each plan is available monthly or yearly (yearly = 20% off, billed once).
| Feature | Free | Starter | PopularGrowth | Scale | Enterprise |
|---|---|---|---|---|---|
| Core usage | |||||
| AI messages / mo | 100 | 750 | 4,000 | 15,000 | Custom |
| AI Employees (agents) | 1 | 1 | 2 | 3 | Custom |
| Team seats | 1 | 2 | 5 | 10 | Custom |
| Contacts (CRM) | 250 | 2,000 | 10,000 | 50,000 | Custom |
| Training storage / employee | 1 MB | 10 MB | 25 MB | 100 MB | Custom |
| Channels | |||||
| Website widget |  | | | | |
| WhatsApp, Instagram, Messenger | Not available | | | | |
| Gmail / Outlook | Not available | | | | |
| Automation & AI | |||||
| Active automations / workflows | 1 | 5 | 25 | 100 | Custom |
| AI Actions / employee | 1 | 5 | 10 | 20 | Custom |
| Custom responses + persona | | | | | |
| Knowledge-graph ingestion | Not available | Not available | | | |
| Commerce & marketing | |||||
| WhatsApp catalogs | Not available | Basic | | | |
| Broadcast / drip campaigns / mo | Not available | 5 | 25 | 100 | Custom |
| Ads (active campaigns) | Not available | 5 | 25 | 100 | Custom |
| Appointments + reminders | Not available | | | | |
| Shopify embedded app | Not available | | | | |