Offlo AI marketing agents are specialised software systems puts your campaigns across the channels your customers already use. Offlo runs personalized campaigns across WhatsApp, Instagram, Messenger, email, and the web. Execute marketing tasks like segmentation, personalisation, and campaign activation.
Offlo help marketers spend more time on creative and strategy
Official WhatsApp Business API
Meta ads, created in-app
Shopify catalog & orders, syncedTHE MARKETING PROBLEM
WhatsApp gets opened, that's why everyone moved here. The three things below are what stop an opened message from turning into revenue you can see.
You send the same promotion to everyone: the customer who complained on Tuesday, the one who already bought it, the one who never opted in. Your broadcast tool can't see your conversations, so it treats every contact as a stranger and hopes.
A shopper asks which one fits. You send a link. They open it, get distracted, and never come back. The conversation was converting right up to the moment a URL ended it somewhere you can't follow.
Meta reports clicks and cost per result. Your inbox reports conversations. Nothing joins the two, so “was that campaign worth it?” stays a guess wearing a dashboard.
THREE SYSTEMS, ONE RECORD
Run one or all three. They share the same contacts, the same conversations and the same reporting — so nothing is stitched together after the fact.
CAMPAIGNS
Reach a saved audience with an approved WhatsApp template, then nudge only the people who stayed silent. Anyone who replies drops into a real conversation.
CATALOG
Your products, synced from Shopify into WhatsApp, browsable and buyable inside the chat. The link that used to end the conversation is gone.
ADS
Build CTWA, Click-to-Website and Status ads in Offlo, then read purchases and ROAS for each individual ad.
THE DIFFERENCE
This is the section only this page can write. Campaigns, catalog and ads aren't three tools bolted together — they read and write one contact record. That's WhatsApp marketing automation built on what customers actually said, and the reason it behaves like customer engagement software instead of another broadcast blaster.
One contact across channels
WhatsApp, Instagram, Messenger, email and your site widget resolve to a single person — one buying history, not five half-empty list entries.
Segments built from behaviour
Source ad, landing page, opt-in state, purchase history and conversation topic are all audience criteria. Build “everyone who asked about a size we just restocked” in seconds.
The agent shares the record
Your AI agent reads and writes the same contact, so a broadcast follows the conversation the customer already had instead of ignoring it — and an open complaint or a reply in the last hour suppresses the send.
Revenue keeps its source
Every order traces back through the campaign or ad, and the conversation that produced it. Attribution lives on the customer, not in an aggregate you can't drill into.
Source attached
The ad and landing page that created this contact stay on the record.
CAMPAIGNS
A whole campaign in four decisions — segment, template, schedule, follow-up — each one recorded so the next WhatsApp campaign starts smarter than the last. WhatsApp Flows and forms can run inside the same thread when you need an answer back, not just a send.
Save an audience from contact properties, source ads and opt-in state. A broadcast to 400 people who asked about a product beats one to 40,000 who didn't — and the WhatsApp broadcast list updates itself as contacts change.
Attach an approved WhatsApp template message with variables mapped to fields. Write it, submit it to Meta and track approval here — no Business Manager tab, no copy-paste.
Pick the send window and keep the campaign on record for reporting. Set it once for a recurring WhatsApp newsletter — restocks, drops, offers — to opted-in contacts.
Stack nudges behind the first send, and cancel the sequence the moment a recipient replies. The reply lands in the same inbox your team already works in, with your AI agent picking it up first.
CATALOG
Your store lives inside the conversation — browsable, recommendable and buyable without a redirect. The answer and the purchase happen in the same place.
01 / 04
Build your WhatsApp catalog once — images, prices, variants and stock — and share a single product or a whole collection straight into the thread. Out-of-stock items offer alternatives instead of apologies.
02 / 04
Chat commerce your AI agent can actually sell from. When someone asks what fits, what's in stock or what ships by Friday, it checks the real catalog and recommends — then takes the order.
03 / 04
Connect Shopify and your catalog stays current automatically. Change a price in Shopify and WhatsApp follows; an order placed in-chat writes back to the same store record.
04 / 04
WhatsApp commerce without a checkout redirect — send a product carousel, let the customer pick a variant, confirm the order in the thread. Sell on WhatsApp without building a separate storefront.
ADS & ATTRIBUTION
Publish the ad, receive the click as a conversation, then read the orders it produced — without opening a second ads manager or reconciling a spreadsheet that never quite balances.
Set objective, special ad category, budget, bid strategy, schedule and placement — preview it and publish for review from inside Offlo. Build CTWA, Click-to-Website and Status ads without leaving the app.
Review status, pause, spend and archive campaigns beside the conversations they created. Every ad-sourced chat is answered by your AI agent the moment it lands.
CTWA · Website · Status
Ad types created in Offlo
Spend · contacts · leads · purchases · revenue · ROAS
Joined per ad
Leads and purchases, so Meta optimises on real outcomes
Reported back to Meta
HOW IT WORKS
Launch the ad, answer the click, broadcast to the segment it built, and read the revenue back — all on one record. Most teams run their first campaign the same day they connect.
Create and launch the ad inside Offlo.
CTWA, Website and Status ads in one placeObjective, budget and placement without Business ManagerPublished for Meta review from the app
Answer the click and capture the contact.
Every ad click opens a real WhatsApp conversationYour AI agent replies instantly, day or nightSource ad and landing page saved to the contact
Target the segment with a scheduled campaign.
Build the audience from behaviour, not a CSVApproved template, scheduled send, stacked follow-upsAnyone who replies drops out of the sequence
Read spend, purchases, revenue and ROAS per ad.
Orders join back to the ad that started themPer-ad reporting, not per-campaign averagesPurchases reported to Meta to sharpen targetingUSE CASES
Each one uses the record you already have — no fresh list upload, no cold audience.
The reminder arrives on WhatsApp instead of an inbox nobody opens. The agent answers the blocker in-thread and returns the shopper to the cart with context intact.
Everyone who asked about a sold-out product is already a segment, because the agent logged the question. The moment it's back, they hear before anyone else.
Scheduled template sends for confirmations and renewals that stop nudging the second the customer responds — reschedules handled in the thread, not through a link.
Segment on the last purchase date and send an offer that knows their order history, not a generic promo to your whole list.
RESULTS
Reply rate, revenue per ad and carts recovered depend on your audience and offer. These are the product capabilities behind them — no asterisks, no invented averages.
ad types created inside Offlo
metrics joined per ad, from spend to ROAS
follow-ups sent after a reply arrives
customer record behind every send
FAQ
SCHEDULE A 30-MINUTE INTRO CALL
Muhammad AkifCEOFor companies looking to
Start with the content and channels you already have. Then layer in automation where it measurably improves speed, consistency and how much each conversation is worth.
Schedule your callA practical walkthrough of how Offlo reduces repetitive work, improves response speed and fits your current support workflow.
“60% less emails. 50% less workload. Offlo just replaced half my support team.”
Fahad Dhamrah
Founder @ Chex AI
START WITH ONE CAMPAIGN
Save a segment built from real conversations, attach a template, schedule the send and watch the revenue it produces land in the same inbox your team already works in. You'll know within a week whether it earns its place.
