Contact
Contact us
Get help with Offlo or any of its integrations, including Slack. Email support@offlo.ai — no account, sign-up, or login required.
You don’t need an Offlo account or login to reach us — just email support@offlo.ai. This applies to every integration, including Slack.
Muhammad Akif
CEO, Offlo
Email us
support@offlo.aiThe fastest way to reach the team. One inbox for support, sales, and everything in between.
Replies within 2 business daysWhat to expect
- 1Tell us what you're solving and drop any relevant links.
- 2We route you to the right team — support, sales, or partnerships.
- 3You get a real answer from a person, not a canned reply.
- 01
Product support
Setup, integrations, limits, or unexpected behavior? Send steps to reproduce and screenshots — we prioritize outages and payment-impacting issues.
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Slack integration help
Trouble connecting Slack, handoff alerts not arriving in your channel, or want to remove the app? Email us with your Slack workspace name and the channel you connected — Slack workspace admins can contact us too, even without an Offlo account. To disconnect yourself, go to Settings → Slack → Disconnect in Offlo, or remove the app from your workspace's Manage apps page in Slack. See our Privacy Policy for the Slack data we store and how to delete it.
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Plans and partnerships
Interested in a higher tier, annual billing, or a tailored rollout? Share your expected traffic, channels, and timeline and we'll map out next steps.
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Privacy and data requests
To access, transfer, correct, or delete your data, email us — ideally from the address on your Offlo account, or for Slack data, tell us your Slack workspace name. See our Privacy Policy for how we process personal data.
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Billing and account access
Include the email on your Offlo workspace so we can find your account quickly and sort out any billing or access issue.
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