app.offlo.ai / inbox
01.
Another login
Every new tool is another thing to configure, monitor and remember before anyone can actually help a customer. The stack grows; the answer takes longer.
INTEGRATIONS
Connect WhatsApp,Shopify, Slack — andthe stack youalready run
Offlo connects to the tools your business already pays for. The official WhatsApp Business API brings your number in without changing it, Shopify sends products and orders, Gmail and Outlook route email into the same queue as chat, and Slack carries escalations to your team. Any HTTP endpoint you own becomes a WhatsApp API integration your AI agent can call mid-conversation.
- Official WhatsApp API integration — keep your number and your history
- Shopify products, orders and customers on every contact
- Gmail and Outlook in the same inbox as WhatsApp and Instagram
- Any endpoint of yours, callable by the AI agent — no build
Built around the services your team already uses
Live widget
WhatsApp
Instagram
Messenger
Gmail & Outlook
Slack
ShopifyLive widgetWhatsAppInstagramMessengerGmail & OutlookSlackShopifyTHE INTEGRATION PROBLEM
Every new tool was supposed to
remove a silo, not add one.
A connected stack should make the customer easier to understand. Too often it just gives the team one more place to log in and search.
app.offlo.ai / inbox
02.
Another data silo
The channel sees the message, commerce sees the order, scheduling sees the booking — and nobody sees the whole person. The context exists; it's just scattered.
app.offlo.ai / inbox
03.
Another manual bridge
So people become the integration: copying details between tabs, re-typing context, rebuilding the same handoff a hundred times a day.
INTEGRATION DIRECTORY
Find the connection. Follow it to where it works.
Filter by category or search by name. Every tile leads to the part of Offlo where that connection does its job — a real page, not a logo on a wall.
CHANNELS
Your number on the official WhatsApp Business API
CHANNELS
DMs, story replies and comments in one queue
CHANNELS
Messenger
Facebook Messenger answered beside every channel
CHANNELS
Gmail
A shared mailbox with assignment, status and tags
CHANNELS
Outlook
Microsoft 365 email routed into the same inbox
COMMERCE
Shopify
Products, orders and customers, read and write
MARKETING
Meta Ads
Click-to-WhatsApp spend joined to revenue per ad
TEAM
Slack
Escalations into the channel your team already watches
Learn more →ACTIONS
Calendly
Let the agent book a slot inside the conversation
ANY ENDPOINT, ANY ACTION
Your own systems becomethings the agent can do.
Point Offlo at an HTTP endpoint, describe what it returns, and your AI agent can call it inside a conversation — checking your warehouse, your booking system or your loyalty balance while the customer waits ten seconds instead of two days.
Trigger the action
The AI agent decides when the capability is useful and calls it at the right moment in the conversation — no keyword rule to maintain.
Map the parameters
Pass exactly the values your endpoint expects, pulled from the customer's message and the current contact record.
Govern the capability
Each action is individually enabled, described and visible with its run count. Reading and writing are separate permissions, so “look up an order” and “cancel one” are decided independently.
API & WEBHOOKS
Build the last mile around your own stack.
When the directory ends, connected actions begin: booking, order lookup, eligibility, inventory or any workflow your endpoint exposes. Full REST access to contacts, conversations, messages, tags and segments, plus a webhook for every event worth reacting to.
Event-ready webhooks
Fire the operational event — message received, conversation assigned, status changed, contact created — to whatever system needs it next.
Mapped HTTP requests
Connect an endpoint, set method and headers, and define the parameters the action can use. It's a configuration, not a build.
Controlled access
Every action stays explicit, visible and independently switchable, with API keys scoped per workspace and revocable at any time.
PRODUCT FACTS
Connections you
can see and operate.
The capability is the proof: official channel access, live commerce context, custom endpoints and connection state you can actually watch.
Official
WhatsApp Business API connection — verified through Meta, not a grey-market workaround.
Synced
Shopify products, orders and customers, kept current both ways.
Any HTTP
Any endpoint you own, available as a governed agent action.
Visible
Connection health and per-action run state, on one screen.
USE CASES
Three connections that remove a handoff.
Connect the system where the work already lives, then bring its useful context into the conversation instead of another tab.
Shopify
Order status inside the thread.
Product, order and customer context arrives beside the message, so the teammate or agent answering “where's my order?” already has the answer.
Slack
Escalate with the context attached.
Move a complex case to the human channel without rebuilding the story by hand — the thread, the contact and the history travel with it.
Explore Offlo for Slack →Custom endpoint
Book, look up or update.
Expose one focused capability from your own system and let the agent run it at the exact conversational moment it's needed.
Product facts
The connections behind one customer record.
Directory size and sync behaviour depend on the tools you run. These are the product facts underneath them — no invented averages, no asterisks.
9+
connections in the directory today
2-way
Shopify sync — read orders, write updates
Any
HTTP endpoint becomes a governed agent action
1
official WhatsApp Business API line, multiple agents
INTEGRATIONS
Your stack, orbiting one customer record.
Channels, commerce, scheduling, automation and reporting connect around Offlo — feeding one contact record instead of spawning more silos. WhatsApp, Instagram, Messenger, Gmail, Shopify, Slack, Stripe, Calendly, Zapier and more.
FAQ
Integration questions, answered.
SCHEDULE A 30-MINUTE INTRO CALL
Book your strategy call
Muhammad AkifCEOFor companies looking to
High volume conversations without the high volume headcount
Start with the content and channels you already have. Then layer in automation where it measurably improves speed, consistency and how much each conversation is worth.
Schedule your callA practical walkthrough of how Offlo reduces repetitive work, improves response speed and fits your current support workflow.
“60% less emails. 50% less workload. Offlo just replaced half my support team.”
Fahad Dhamrah
Founder @ Chex AI
CONNECT ONE THING
Connect one tool.See if the rest is worth it.
Start with the channel you get the most messages on. Add Shopify when you want orders in the thread, and your own systems when you want the agent to do more than talk.
